Ilkley Moor Trichology Patient Privacy Notice

 

 

This privacy notice tells you what to expect us to do with your personal information.                                                                                                     

 

Contact details:                                                                                                                                                                                      

Post: Ilkley Moor Trichology Clinic, 77 Valley Drive, Ilkley, LS298PD

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Email: ilkleymoortrichology@gmail.com

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What information we collect, use, and why                                                                                                                                                  

We may collect or use the following information to provide services:

• Names and contact details

• Addresses

• Date of birth

• Health information (including dietary requirements, allergies and health conditions)

• Photographs/video recordings

• Records of emails/notes of consultations

• Identification documents (copies of)

• Health information

Lawful bases                                                                                                                                                                                            

Our lawful bases for collecting or using personal information to provide services and goods are:

• Consent

• Legal obligation

• Legitimate interest:                                                                                                                                                                                           

• As a health care provider, we have a duty of care to collect information which may directly impact our patients health and wellbeing.

Where we get personal information from

• From you directly

How long we keep information                                                                                                                                                           

For a period no shorter For a period no shorter than seven years, after which all information may be erased.

 

Others we may share personal information with

• Health care providers

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

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Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

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Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

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Your right to restriction of processing - You have the right to object to the processing of your personal data in certain cirtain circumstances.

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Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

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Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

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Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

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You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

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How to complain

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We would be grateful for the chance to deal with any data protection issues you may have, please contact us at ilkleymoortrichology@gmail.com in the first instance.                          If you have any further concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.      

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113 Website: https://www.ico.org.uk/make-a-complaint

Last updated 2nd of July 2024